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Kommo CRM for Law Practice

We implement Kommo for law firms: triage by legal area, first-contact AI, and follow-up of proposals and documentation, organization without losing clients.

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01The bottleneck

Client sending messages outside business hours and not being responded to, cases without follow-up, and no visibility into ongoing demands.

02What we deliver

Pipeline by area (civil, labor, social security…)

24/7 first-contact AI

Proposal and contract follow-up

Pending documentation management

Ongoing cases dashboard

03Frequently Asked Questions

Does CRM serve for legal practice?

Yes. It organizes intake, triage, and follow-up, helping the firm stop losing clients due to response delays and gain case insights.

Does the AI respect the tone of a law firm?

Yes, we configure the appropriate professional tone and what it can or cannot say, within the rules of the OAB.

Does it work for small firms?

It works and the biggest gain is where it automates what currently depends on a person to respond manually.