Kommo CRM for Vacation Rental
We build a reservation funnel in Kommo that captures all requests (website, Airbnb, Instagram, WhatsApp) in one place, with automatic responses about availability and rates so you don't lose guests due to delays. We structure the steps of quoting, deposit, confirmed reservation, and check-in with automatic reminders for payment, house rules, and check-in/out times.
During peak season, messages about availability and rates flood in, and you respond to each one until you get overwhelmed, while guests who don't get responses in minutes already book elsewhere. Reservations, deposit payments, and check-ins become chaos with WhatsApp and spreadsheets.
Reservation pipeline centralizing requests from WhatsApp, website, Instagram, and platforms (Airbnb, Booking) with immediate response during high demand
Salesbot that provides availability, rates, and rules, qualifies dates and number of guests, and schedules human support only for what matters
Post-reservation automation: deposit/payment reminder, sending house rules, check-in instructions, and check-out times
Post-stay and rebooking funnel to reactivate old guests for the next season and request reviews
During peak season, I can't respond to everyone in time. How does Kommo solve this?
The problem isn't lack of demand, it's response bottleneck. Kommo's Salesbot instantly answers repeated questions (is there availability on this date? what's the rate? do you accept pets?), qualifies dates and number of guests, and only passes hot leads. You stop losing reservations because it took ten minutes to respond while attending to another guest in person.
Can I integrate messages from Airbnb, Booking, Instagram, and WhatsApp into one place?
Yes. Kommo centralizes WhatsApp, Instagram, and your website forms into a single funnel, and you can direct requests from platforms into the same flow. Instead of jumping between five apps during busy season, you manage all reservation requests on one screen, with each guest in a clear stage: quoting, deposit paid, confirmed, or checking in.
And the deposit payment and check-in control, can they be automated?
Yes. When the reservation enters the deposit stage, the system sends a payment reminder and deadline. Once the amount is confirmed, the guest automatically receives house rules, address, check-in time, and entry instructions. On departure day, a check-out reminder is sent. You stop doing this manually one by one, and no guest arrives lost.
Shall we set up the Kommo CRM for your vacation rental?
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