Kommo CRM for Magazord
We connect Magazord to Kommo by bringing cart and order data into the pipeline, and I connect WhatsApp to recover abandoned carts, clear pre-sale doubts, and automate re-purchase. You add a sales engine to the management robustness that Magazord already provides.
Your store in Magazord integrates stock, marketplace, and logistics, but customer service on WhatsApp is left out. Abandoned carts, pre-sale doubts, and re-purchases don't turn into structured conversations, and the customer slips away.
Magazord↔Kommo integration via API/webhook for abandoned cart and order
Salesbot for recovery and pre-sale customer service on WhatsApp with product data
Post-sale pipeline with re-purchase cadence by category and restock window
Pre-sale doubt routing for conversion of those on the fence
Why use Kommo if Magazord is already a complete platform?
Magazord is strong in management, stock, marketplace, logistics, ERP. But management is not sales on WhatsApp. Kommo fills this gap: it takes cart and order events from Magazord and turns them into active sales customer service, recovering carts and forcing re-purchase. One handles the operation behind the scenes, the other converts and builds loyalty in the conversation. They complement each other.
Does the integration with Magazord pull order data into Kommo?
Yes. We integrate via API and webhooks so that abandoned cart, new order, and customer data arrive in Kommo automatically. Each card in the pipeline already comes with product, value, and contact, so WhatsApp customer service is personalized from the first message. No need to ask for information the store already has. Conversations that start from the right context convert more.
Does it handle pre-sale as well or only cart recovery?
It handles both. Besides recovering carts, we set up Salesbot to capture pre-sale doubts on WhatsApp, delivery time, freight, product variation, and qualify those who haven't decided yet. This fence-sitter is a sale that Magazord records as a visit and loses. With Kommo, it turns into a conversation and closing. Well-executed pre-sale is where extra conversion lives.
Shall we set up your Magazord's Kommo CRM?
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