Kommo CRM for NuvemShop
We connect your NuvemShop to Kommo by pulling cart and order events into the pipeline, and I activate WhatsApp to recover carts, qualify, and automate re-purchase. Your store stops just recording sales and starts talking to each customer.
Your store on NuvemShop receives orders and abandoned carts, but these events die in the platform's dashboard. The customer buys once, there is no human customer service on WhatsApp, and they never return.
NuvemShop↔Kommo integration via webhook/API for abandoned cart and new order
Salesbot for recovery on WhatsApp with checkout link from NuvemShop itself
Post-sale pipeline with re-purchase trigger by product and restock window
Customer segmentation by ticket and category for targeted campaigns
Is the integration with NuvemShop native or does it require configuration?
NuvemShop exposes order and cart events via API and webhooks, and we bridge with Kommo so that each event becomes a lead in the pipeline. It's not just pressing a button: we set up data mapping, triggers, and cadences for your catalog. The result is the store feeding the CRM in real time, without manual typing.
Does the recovery link take the customer back to my store's checkout?
Yes. The Salesbot sends the link to the cart from your own NuvemShop on WhatsApp, so the customer resumes the purchase exactly where they left off, with products already in the cart. We set up the message with the product name, possible urgency trigger or coupon, and measure how many carts convert again. Recovery becomes a number, not hope.
Can I automate re-purchase for those who have already bought on NuvemShop?
Yes. Every completed order on NuvemShop enters Kommo with the product and date. We set up re-purchase cadences calculated based on each category's restock window; when the likely consumption ends, WhatsApp triggers the right offer. This turns a one-time customer into a recurring customer, which is where the real margin of your e-commerce lies.
Shall we set up your NuvemShop's Kommo CRM?
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