Kommo CRM for Tray
We connect your Tray to Kommo by bringing cart and order data into the pipeline, and connect WhatsApp to recover abandonment, qualify, and automate re-purchase. Your operation gains a sales-oriented service about the store, not just an ignored automatic email.
Your store on Tray makes sales, but abandoned carts and inactive customers are stuck in the platform's reports. You need a WhatsApp extension that recovers sales and brings the customer back to buy again.
Tray↔Kommo integration via API/webhook for abandoned cart and order status
Recovery Salesbot on WhatsApp with checkout retake from Tray
Post-sale pipeline with re-purchase cadence and reactivation of inactive customers
Funnel report crossing order origin with revenue by stage
Does Tray work well with Kommo?
Yes. Tray offers API and webhooks for orders and carts, and we build the integration that feeds these events into Kommo as leads. Every abandonment and sale becomes a card in the pipeline with customer and product data. You stop relying only on the platform's automatic emails and start active WhatsApp engagement, which converts much more.
How long does it take to implement the integration in my Tray?
It depends on the volume and complexity of your catalog, but the core structure, integration, pipeline, and cart Salesbot are delivered in a few days. We work in stages: first cart recovery, which provides quicker results, then post-sale and re-purchase. Each phase runs and delivers results while the next is being built. No endless project delays.
Recover customers who bought months ago and disappeared?
Recover. We import the Tray customer base into Kommo, segment by last purchase and ticket, and set up reactivation cadences on WhatsApp with relevant offers per profile. Inactive customers are a dormant asset in your database; instead of buying new traffic, you reactivate those who already trusted the store. It’s the cheapest acquisition in e-commerce.
Shall we set up the Kommo CRM for your Tray?
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